5. How to use evaluation results

Managers of evaluations can promote the use of evaluation results in many ways. The time spent carefully planning the evaluation so that it meets the needs of decision-makers pays off at this point.
Typically, evaluation results can be used to improve organization and management, improve planning, assist decision-making, assist policy-making, indicate where action is needed, improve monitoring, indicate where technical assistance and training are needed, etc.

To whom should you consider disseminating evaluation results? The dissemination plan should consider the various audiences for the evaluation findings and develop a strategy for reaching each in the appropriate way. How should you disseminate evaluation results? The form depends on the potential audience and can vary significantly.

A good, general guide for using evaluative evidence is chapter 7 of UNDP’s Handbook on Monitoring and Evaluating for Results, Knowledge and Learning: Use of Evaluative Evidence. The chapter includes a checklist of what constitutes a good knowledge product (p. 86) and a checklist for improving evaluation feedback (p.87).

The usability of evaluations depends on the entire evaluation process. The Utilization-Focused Evaluation checklist by Michael Quinn Patton provides guidance for conducting evaluations from a utilization-focused perspective, which is oriented around an evaluation's intended users and intended uses.

Key manual/guide Knowledge and Learning: Use of Evaluative Evidence, Chapter 7, Handbook on Monitoring and Evaluating for Results UNDP PDF file English
Checklists and
Utilization-Focused Evaluation checklist Michael Quinn Patton PDF file English


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